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Account Manager

Atlantic Media, Inc.


Location:
Washington, District of Columbia 20037
Date:
11/13/2017
2017-11-132017-12-13
Job Type:
Employee
Job Status:
Full Time
Atlantic Media, Inc.
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Job Details

National Journal is a premier research and insights company committed to helping organizations effectively navigate Washington. The mission is to equip the thousands of government and business leaders in the nation’s capital with the intelligence, insights, and connections they need to save time, increase efficiency, and deliver success.

Best known as one of Washington’s most trusted media brands for nearly 50 years, our expertise is unmatched with teams of specialists dedicated to government affairs, communications, and political research, in addition to exceptional journalism. National Journal’s premier products are: National Journal Leadership Council, Hotline, Race Tracker, National Journal Daily, Communications Council, Policy Brands Roundtable, Capital Exchange, Network Science Initiative, and the Presentation Center.

We are currently seeking an Account Manager to join our dynamic and growing Member Services team. Account Managers serve as the main point of contact for member organizations and are responsible for building and maintaining strong relationships with our members to help ensure member retention.
 
The Account Manager will:

  • Foster relationships with high-level executives and heads of office at DC’s premier public policy organizations and proactively manage these relationships throughout the year to optimize the value of the National Journal Group membership services
  • Secure annual renewal of membership contracts with the goal of increasing revenue
  • Conduct new member orientations through phone and in-person meetings
  • Develop effective strategies for maintaining visibility of services and deliverables at member organizations
  • Work collaboratively to provide market feedback to help tailor and refine the membership product
  • Provide superior service to member organizations

Requirements

Qualifications of the Ideal Candidate:

  • 1 - 2 years professional experience in applicable fields, such as account management, sales, or member services 
  • Ability to build and maintain strong relationships with colleagues and clients
  • Willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of customer/member service
  • Excellent written and oral communication skills
  • Demonstrated poise and grace under pressure
  • Excellent organization, multitasking, and prioritization skills
  • Strong academic record from a leading college or university

 

Company Values:
Across Atlantic Media, generally, the firm looks for two “pillar gifts” in its candidates.  In all of us, these are more aspirational than actual, but they are central in our intentions.

 1. Force of Intellect - Atlantic Media seeks a discipline and rigor of thought as manifested, often, in exceptional academic performance and, later, success in a professional environment.

2. Spirit of Generosity - Equally, Atlantic Media seeks what we term a spirit of generosity – a natural disposition towards service and selfless conduct.

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