1+ months

Field Applications Staff Engineer- Chicago based

Job Id E1973519
Job Title Field Applications Staff Engineer- Chicago based
Post Date 02/11/2020
Company - Division Qualcomm Atheros Inc - Qualcomm Atheros
Job Area Sales
Location Illinois - Chicago
Job Overview Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age and this is where you come in.

Provides highly visible customer support through the design and development of products (e.g., hardware, software, RF). Oversees any of the necessary diagnosis and troubleshooting of complex equipment and systems. Serves as company liaison with customer on administrative and technical matters and instructs customers on the design, development, selection, and use of equipment and systems. Interprets customers needs and determines appropriate course of action. Collects feedback from customers on the quality, applicability, and definition of products and informs the Business Units responsible for delivery of those products. Assists sales team in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions.

The responsibilities of this role include:

  • Working independently with little supervision.
  • Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
  • Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.
  • Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
  • Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework.
  • Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.
  • Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
  • Occasionally participates in strategic planning within own area affecting immediate operations.
  • All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.
    Minimum Qualifications
  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
  • 5+ years Field Application Engineering experience or related work experience.
  • Preferred Qualifications
  • 8+ years Field Application Engineering experience or related work experience.
  • 2+ years experience in relevant engineering areas such as hardware design, systems design, software programming, etc.
  • 2+ years experience in a sales or customer-facing role.
  • 1+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
  • 3+ years experience working in a large matrixed organization.
  • Education Requirements Required: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.
    Posted: 2020-02-03 Expires: 2020-04-13

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