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Human Resources Assistant

Student Conservation Association

Arlington, Virginia 22203
Job Type:
Job Status:
Full Time
Student Conservation Association
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Job Details

The Student Conservation Association (SCA), a national force of youth conservation volunteers, has an exciting opportunity in our Human Resources Department. America’s #1 youth conservation service organization seeks a Human Resources Compliance Assistant in our Arlington, Virginia office. As part of this position, additional travel to Philadelphia, Pennsylvania will be a requirement.

Reporting directly to the Benefits and Human Resources Compliance Manager, this position will be responsible for assisting with all compliance-related processes for onboarding within the Human Resources Department. Ensures quality responsiveness and a seamless constituent experience through interdepartmental communication and collaboration. Many SCA applicants are minors and from remote areas and/or areas with limited technological resources: This position offers assistance to applicants and internal feedback to help break down barriers to work/entry related to I9 documentation compliance, as well as other compliance tasks. As a front line worker, this position is responsible for professionally communicating to applicants the expectations and positive energy of being an SCA member and staff person.

Roles and Responsibilities 

  • Act as the initial point of contact for all HR-related inquires for your location;
  • Monitor reports daily to ensure all compliance items are completed prior to participants start dates;
  • Communicate with both participants and staff to notify them of their compliance status/field readiness;
  • Expire/add selection forms within Salesforce as needed;
  • Assist with the monitoring of an I-9 management system, including resetting links, verifying documents for retention requirements and assisting with all I-9-related inquiries.
  • Assist applicants, and their guardians as needed, in obtaining/ordering necessary I9 documentation; may require travel to applicants home to obtain documentation;
  • Assist HR team with background check and fingerprint compliance as requested;
  • Update HR forms and processes as requested;
  • Assist with internal and third party audits of HR processes as requested;
  • Inform supervisor of ongoing issues at the local level associated with onboarding compliance;
  • Assist with process improvement and streamlining to create a more efficient onboarding process;
  • Respond to and close Help Request Tickets;
  • Complete Employment Verification Forms, Public Service Loan Forgiveness Forms, etc. for members;
  • Assist with the completion of worker’s compensation wage statements and other worker’s compensation-related tasks as assigned;
  • Schedule and conduct benefit orientations for members, respond to benefit-related inquiries;
  • Assist with benefit administration;
  • Other tasks as assigned by manager.


  • 1-2 years Customer Service experience;
  • Excellent interpersonal skills both internally and externally and ability to develop and maintain relationships
  • Ability to work well as part of a team as well as independently
  • Demonstrated experience in fast-paced environment and ability to work effectively under pressure
  • Must be coachable and willing to be trained
  • Mandatory travel throughout the year, especially during busy season
  • Must have personal vehicle
  • Valid driver's license and MVR that meets SCA standards required
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms
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