1+ months

Risk Manager, Consumer Bank Marketing

Capital One
McLean, VA 22101
1750 Tysons (12023), United States of America, McLean, Virginia

At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Risk Manager, Consumer Bank Marketing

Seeking a Risk Manager to support Capital Ones Consumer Bank Marketing organization. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable. They are intellectually curious and highly motivated professionals with excellent communication, problem solving, influencing, and organizational skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate existing, potential and emerging risks to the Company.


As a Risk Manager, you will:

  • Advise and consult with self-directed teams to help develop well-designed initiatives, practices, and processes

  • Perform, communicate, and drive action on proactive risk analysis and mitigation recommendations to address potential and emerging risks, gaps or breakdowns in Consumer Bank Marketing

  • Build deep understanding of marketing, digital, and the use of data to provide risk guidance that is forward looking, encompasses customer and associate experience, and protects Capital One

  • Establish and maintain positive working relationships with leadership, lane leads, pod owners, analysts, process managers, Compliance, Legal , Audit, and other Risk Managers

  • Leverage process understanding to assess risk exposure and implement enhancements to processes and controls

  • Manage multiple tasks independently to meet deadlines

  • Coordinate work between multiple areas and engage in multiple work streams, simultaneously; leveraging/influencing business partners to drive results

  • Effectively work in non-linear space and bring structure to deliver on our well-managed agenda

  • Support second line of defense assurance reviews, internal audits, and regulatory exams

  • Create and disseminate senior level reporting and metrics related to the risk environment for Marketing

  • Partner with Marketing to research and resolve risk events stemming from process breakdowns and provide overall solutions to ensure breakdowns do not reoccur

Successful Risk Managers in our culture are:

  • Innovative, adaptive, and inclusive

  • Exceptional communicators

  • Able to blend strategic and tactical thinking and creative and analytical reasoning

  • Creative, outside-the-box thinkers who have a customer-backed problem-solving approach

  • Able to identify themes and apply learnings in highly ambiguous contexts

  • Collaborative, team players with the ability to navigate and influence organizations

  • Passionate about continuously learning

Basic Qualifications

  • Bachelors Degree or military experience

  • At least 2 year of Product Management experience

  • At least 2 year of Risk Management experience

  • At least 2 year of Financial Services experience

  • At least 2 year of Technology experience

Preferred Qualifications

  • 3+ years of Marketing or Digital experience

  • Business Process Management, Lean or Green Belt Certification

  • 5+ years of Risk Management experience

  • 5+ years of Product Management experience

  • 5+ years of Financial Services experience

  • 5+ years of Technology experience

  • Professional certification (i.e. CFE, CRM, CIA, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Posted: 2019-09-16 Expires: 2020-01-06

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Risk Manager, Consumer Bank Marketing

Capital One
McLean, VA 22101

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